Privacy Policy

At Front Range Content (“we,” “us,” or “our”), respecting your privacy is a core part of our business ethics. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or inquire about our services.

The Short Version: We are a digital agency, not a data broker. We collect only the information necessary to provide our services (like your email to reply to a quote request) and improve our website (like anonymous analytics). We do not sell your data.

1. Information We Collect

Information You Provide Voluntarily

We collect personal information that you voluntarily provide to us when you fill out a contact form, request a lead magnet (e.g., ebooks), or subscribe to our communications. This includes:

  • First and Last Name
  • Email Address
  • Phone Number
  • Company Name and Project Details

Information Collected Automatically

When you visit our website, we (and our third-party service providers like Google) automatically collect certain technical data to help the site function correctly and to understand how it is used. This includes:

  • Log Data: Internet Protocol (IP) address, browser type, and operating system.
  • Usage Data: Pages visited, time spent on pages, and referring websites.
  • Cookies: Small data files stored on your device to recognize repeat visits.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • To provide and deliver the services you requested (e.g., content strategy, copywriting).
  • To communicate with you regarding your inquiries, quotes, or ongoing projects.
  • To send you administrative information, such as invoices or contract updates.
  • To analyze website traffic and improve our user experience (via Google Analytics).
  • To comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell your personal information.

We only share information with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify. They include:

  • Analytics Providers: Google Analytics (to understand website traffic).
  • Hosting & Infrastructure: Our web hosting provider and email services (e.g., Google Workspace).
  • Legal Requirements: If required by law, subpoena, or to protect our rights.

4. Cookies and Tracking

We use cookies to analyze site traffic and improve performance. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use Google Analytics. You can opt-out of having your activity available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Security of Your Data

We implement appropriate technical and organizational security measures to protect your personal information. However, please remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights (Colorado & California)

Depending on your location, including residents of Colorado (CPA) and California (CCPA), you may have specific rights regarding your personal data:

  • Right to Know/Access: You can request a copy of the specific personal information we have collected about you.
  • Right to Deletion: You can ask us to delete your personal information, subject to certain legal exceptions (e.g., tax records).
  • Right to Opt-Out: You have the right to opt-out of the “sale” or “sharing” of your personal information. (Note: We do not sell your data).
  • Right to Correct: You can ask us to correct inaccurate personal data.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites (e.g., portfolio samples, social media). If you click on a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.